Terms and Conditions (T&C)

Welcome to Kwel Corporation's ecommerce website. These Terms and Conditions (T&C) govern your use of our website and the purchase of products from us. By accessing or using our website and making a purchase, you agree to be bound by these T&C. Please read them carefully before proceeding.

  1. Account Creation:

    • To place an order, you may be required to create an account on our website. You must provide accurate and complete information and keep your account details confidential.
    • You are responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

  2. Product Information and Pricing:

    • We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the accuracy, completeness, or reliability of the product descriptions, images, specifications, pricing, or availability.
    • We reserve the right to modify or discontinue products without prior notice. Prices are subject to change without notice, but we will make reasonable efforts to inform you of any price changes before you make a purchase.

  3. Order Placement and Acceptance:

    • By placing an order on our website, you are making an offer to purchase the selected products.
    • We reserve the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
    • Upon receiving your order, we will send you an order confirmation email. However, this email does not constitute acceptance of your order. Acceptance occurs when we ship the products to you and send a shipment confirmation email.

  4. Payment and Pricing:

    • Payment for products and shipping charges must be made in full at the time of placing the order.
    • We accept payment through the available payment methods listed on our website.
    • All prices displayed on our website are in Indian Rupees (INR) and are exclusive of applicable taxes, unless otherwise stated.

  5. Shipping and Delivery:

    • We will make reasonable efforts to ship your products within the estimated delivery timeframe provided during the checkout process.
    • Delivery times may vary depending on the shipping address and the availability of the products.
    • We are not responsible for any delays or damages that occur during shipping, as this is the responsibility of the shipping carrier.

  6. Returns and Refunds:

    • We strive to provide high-quality products and ensure your satisfaction. If you receive a defective or damaged product, please contact us within two working days of receiving the product to initiate a return or refund process.
    • We may require photographic evidence of the defect or damage to process your request.
    • Returns or refunds may be subject to additional terms and conditions as outlined in our Return Policy.

  7. Intellectual Property:

    • All content on our website, including text, graphics, logos, images, product descriptions, and other materials, are the intellectual property of Kwel Corporation or its licensors.
    • You may not use, reproduce, modify, distribute, or display any copyrighted materials without our prior written consent.

  8. Limitation of Liability:

    • Kwel Corporation shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of products from us.
    • We make no warranties or representations, express or implied, regarding the operation, availability, accuracy, or reliability of our website or the products.

  9. Governing Law and Jurisdiction:

    • These T&C shall be governed by and construed in accordance with the laws of India.
    • Any disputes arising out of or in connection with these T&C shall be subject to the exclusive jurisdiction of the courts located in Bengaluru